Research
Our work is based on research with real voters and election offices from around the country.
Our work is based on research with real voters and election offices from around the country.
New research
Anywhere ballot: Making voting accessible
This research began with a question about addressing a broader range of accessibility issues in voting than the standards in the Voluntary Voting System Guidelines…
Anxieties of voting by mail in 2020
In the chaos of the 2020 election, this research aimed to understand how voters and communities with lower turnout made the decision of whether or…
Designing ballot cure forms that invite voters to act
In 2020, we tested a variety of form types with different communication and design styles to see how voters perceive these forms and learn what…
Designing an accessible RCV ballot
In 2020, we conducted research to support voters with disabilities using RCV ballots. This led to new best practices for designing accessible RCV ballots.
Voter guide best practices
In 2013-2016, we worked with the League of Women Voters of California to research how to make voter information more effective, inviting, and useful. This…
Plain language in mail ballot voter statements
In 2020, we worked with states and counties across the country as they scaled-up voting by mail for the general election, we set out to…
Usability of county websites
In 2013, we looked at county websites to learn about what local election jurisdictions were offering for content, what terminology they used to describe it,…
New citizens and civic engagement
To learn about what works for outreach to communities with low English proficiency and low civics literacy, we spoke with new citizens about their experiences…
Research into what works in voter education brochures and flyers
We conducted this research to learn about what works in voter education brochures and flyers. We learned that voters wanted answers to their basic questions,…
Designing impactful and culturally responsive voter education
From September 2023 to January 2024, we conducted a qualitative research project to learn how to design voter education for multilingual communities of voters.
Designing an accessible RCV ballot
Accessibility
Designing impactful and culturally responsive voter education
Voter education
ElectionGuard in College Park, Maryland
Voting systems
Return ballot design analysis from Washington
Vote by mail
Seminal Research
All research on usable and accessible voting with NIST
Voting systems
Voter Guide Best Practices with FOCE and LWV-CA
Voter education
What makes election information helpful to voters
Voter education
Anywhere Ballot: Designing Digital Ballot Marking for People with Low Literacy
Accessibility
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